FAQ
How do I place an order with BBRC?
Please visit here to view our inventory and even make a wishlist!
Be sure to include your date, venue , # of guests we will get back to you with a quote - valid for 2 weeks.
To reserve your rentals a 50% non-refundable deposit is due along with the signed agreement (last page of your proposal) to reserve your date and rentals.
The remaining balance will be due 2 weeks prior to the wedding or event date.
On short notice orders (less than 30 days out from event), payment is required in full.
$2500 USD Minimum Order Required plus fees + tax. (Some venues have higher minimums - please check with us)
If you do not reach the minimum we will take each request per case and if accepted you will be charged a minimum for delivery/set up fees.
Is delivery included in the price of rentals?
You will be charged a percentage of your order total for delivery. This fee is non-negotiable.
You will be charged a percentage of your order total for set up and break down of equipment. This fee is non negotiable.
Deliveries that are on the beach or have a difficult access will occur additional charges that will be provided on your quote.
Out of area deliveries incur additional charges (each event quoted per requests)
Cabo Properties on Pacific side are considered out of town
Out of area ( Pacific Side properties, Todos Santos, La Paz + East Cape) require a $10,000 minimum rentals plus additional fees + tax depending on location.
Any Hotels that charge a non-prefered vendor fee will be covered by the client.
We do not deliver to rooftops. We do not deliver using elevators. If there are stairs please advise - we also do not deliver on staircases.
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PLEASE TAKE NOTE:
Extending events after confirmed pick up time - if you choose to extend your event last minute you will be charged a $50 usd fee per staff member for their wait time. If you choose to extend a second hour you will be charged $100 USD per staff member.
After hour pick ups (12am and later) incure additional fees.
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Can we pick up our rental order?
All orders must be delivered and picked up by BBRC
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Can I see your collection in person?
Yes! We have a showroom and warehouse and we love visitors. We are only available by appointment.
Please contact us to set up a time. bajaboutiquerentalcompany@gmail.com or call us Mexico 624-176-6648 or US 360-228-8336
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I’ve paid my 50% deposit but need to cancel my order. Do you offer a refund?
The Deposit is non refundable.
You can credit your deposit towards a future available date. Previous items based on availability.
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Do you charge for missing or damaged items?
All missing or damaged items including furniture will be charged 3-5 times the rental cost.
Damaged pieces will be charged for cleaning, repair or replacement. The client is responsible for all rented items from the time of delivery to the pick up. Please ensure that our pieces are secure at all times and protected from the weather and other harmful elements.
Linen Policy - We charge a small dry cleaning fee on top of the rental (based on pieces rented) to insure stain free linens - the battle is real! All napkins and tablecloths that have non removable stains will be charged to replace.
Our flatware is purchased by set. You will be charged for a replacement set not piece.
We do our best to maintain and deliver our inventory in the BEST condition. Damaged or missing items must be reported prior to the event or the items will be considered received and in good condition. Our wonderful team will review all items upon delivery with you.
For all rentals, we require an INCIDENTAL DEPOSIT made by Zelle or cash (depending on rental order you will be quoted) - you will be refunded within 3-10 Business Days if all items are returned and no damages. Linens can take up to 7 days to be returned from dry cleaning service.