FAQ

Is delivery included in the price of rentals?

You will be charged 10% of your order total for delivery.  This fee is non-negotiable.

You will be charged 15% of your order total for set up and break down of equipment.  This fee is non negotiable.

Deliveries that are on the beach, rooftop or have a difficult access will occur additional charges that will be provided on your quote. 

Out of area deliveries incur additional charges (each event quoted per requests) 

Cabo Properties on Pacific side are considered out of town (Including and not limited to Pueblo Bonito Sunset, Pacifica, Nobu, etc.....)

Out of area ( Pacific Side properties, Todos Santos, La Paz + East Cape) require a $2,500 minimum rentals plus additional fees + tax

Any Hotels that charge a non-prefered vendor fee will be covered by the client.

Can we pick up our rental order?

No, I’m sorry you can’t. All orders must be delivered and picked up by BBRC.

Can I see your collection in person?

Yes! We have a showroom and warehouse and we love visitors.

Please contact us to set up an appointment.  bajaboutiquerentalcompany@gmail.com or call us 624-176-6648

How do I place an order with BBRC?

After visiting our warehouse or our website, just email us with your date, venue , # of guests and a wish list and we will get back to you with a quote.

A 50% non-refundable deposit is due along with the signed agreement.

The remaining balance will be due 2 weeks prior to the wedding or event date.

On short notice orders (less than 30 days out from event), payment is required in full.

$750 Minimum Order Required plus fees + tax.

If you do not reach the minimum we will take each request per case and if accepted you will be charged a minimum of $150 for delivery/set up fees.

I’ve paid my 50% deposit but need to cancel my order. Do you offer a refund?

No. Your 50% deposit is non refundable. It has reserved your order, therefore these items have been unavailable for others to rent.  You can credit your deposit towards a future available date. 

Do you charge for missing or damaged items?

All damaged items including furniture will be charged 5 times the rental cost.  Any stains will clean basic spots and do not charge, but damaged pieces will be quoted for extensive cleaning, repair or replacement. *These are unique pieces and most are non-replaceable. The client is responsible for all rented items from the time of delivery to the pick up. Please ensure that our pieces are secure at all times and protected from the weather and other harmful elements, especially candle wax, greasy food, yummy sauces and red wine!  This includes napkins.  We charge a small cleaning fee on top of the rental (based on pieces rented) to insure stain free linens - the battle is real!  

***Damaged or missing items must be reported prior to the event or the items will be considered received and in good condition.  Our wonderful team will review all items upon delivery with you.  

For all tabletop items we require a MINIMUM $300 CASH deposit for incidentals - you will be refunded immediately if all items are returned.

© 2016 Baja Boutique Rental Company